The Dominican

Exceptional

Good location

• What did you like most?
  Great location, but could be noisy (expected ) the rooms are lovely and spacious and the beds were super comfortable. There was air conditioning but it didn't seem to work that well so we opened our windows. Modern bathroom with a good power shower. Amenities were just simple hand wash and shower gel which were adequate. Tea and coffee were provided but tiny cups so we borrowed some from the breakfast area. There was a coffee machine which didn't seem to work - one pod and if you wanted more there was a charge.
• Was there anything you didn't like?
  Very strange entrance which was hard to find as the front of the hotel is now a restaurant. There was no one on reception when we arrived, and everyone was just very slow. No chance of checking in to your room until 3 whether it was available or not, but storing luggage was not an issue. As a 4 star hotel I would have expected at least a bottle of water in the room but nothing even in the fridge so basically no mini bar. I asked for fresh milk for the tea in the room and this was provided but it seemed like a massive deal. We stayed three nights and to be honest the housekeeping was poor! They didn't clean at all one day and when they did arrive at 5pm it was not good! They left used cups, changed the towels and did little else. Breakfast was good but often cold and the restaurant looked very tired. We mentioned the poor cleaning on check out and the lady on reception said the cleaner was new.